FAQ

Frequently Asked Questions

Everything you might wish to know — carefully gathered.

I'm inspired by the idea that every person carries an entire world within them — a world of quiet, meaningful memories. The simple moments of childhood, when happiness felt natural and unconditional. Through my ceramic paintings, I try to reflect that very state — a sense of calm, simplicity, and the gentle feeling of returning to yourself.

Each piece is handcrafted from durable ceramic, kiln-fired, and finished with artistic glazes. Thanks to the handmade process and firing, every artwork is truly one of a kind and beautifully unique.

Our studio is based in Canada, and we ship worldwide in partnership with trusted carriers.

Orders require up to 2 business days for preparation, followed by shipping time. Exact delivery estimates will be shown at checkout after you enter your shipping address.

Each artwork is packaged like a fragile art object, with protective layers, sturdy materials, and reinforced corners. Our goal is for your piece to arrive in perfect condition.

If this ever happens, please contact us right away. We will resolve the matter as quickly as possible.

Yes, returns are possible. However, as each piece is fragile and unique, return conditions may vary. Full details can be found in the Client Care / Shipping & Returns section.

Yes, mounting hardware is installed on the back, so you can hang the piece as soon as it arrives.

Yes, this option is available. We can add a personal inscription in the form of a wax seal with your heartfelt message — a beautiful and truly unique touch. Details can be found in the Bespoke section.

You will receive the exact piece shown on the product page. As each artwork is handmade, slight natural variations may occur — these are part of its individuality and charm.

Care is simple: gently wipe with a soft, dry cloth. Do not use abrasives or wash under water.

Yes, ceramic and glaze handle humidity well. However, please avoid direct contact with water and strong impact, as with any fragile art object.

You can contact us via the email listed in the Client Care section. We'll be happy to assist you.